At MobileTransaction, we have spent the last ten years testing and comparing card machines so you don’t have to. The models in shops and on my desk used to be clunky, but now there are many sleek mobile card readers that work just as well.
In this shortlist, we look at contactless payment machines suitable for businesses with card transactions of less than £200k per month. I’ll reveal which one I wish I had when working in retail full-time, but depending on your needs, another one might suit you better.
Three of the options are more traditional card machines for a till, table-side payments or mobile use. They are rented on a monthly basis with contractual lock-in, but then you get fees tailored for your business.
The others are mobile card readers that work with or without an app. I like them because they have no contract, are affordable and without complicated fees – making it much easier for new or small businesses to start accepting cards. They have no monthly fees, just a fixed rate per transaction after buying the card machine.
Best card machine | Fees | Editor’s view |
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Square Reader |
Purchase: £19–£149* No monthly fee or lock-in Transaction fee: 1.75% Quick online sign-up |
“Square consistently improves its products and has the most extensive free POS and payment tools for all situations” |
takepaymentsplus |
Rental: £7.50 – £25*/mo 1- or 18-month contract Mix of costs Transaction fees: Custom Personalised onboarding |
“Takepayments’ tailored packages and friendly service are among the best for a card turnover above £2k+/mo” |
SumUp Solo |
Purchase: £39–£139 No monthly fee or lock-in Transaction fee: 1.69% Quick online sign-up |
“SumUp sells some of the cheapest card readers with a low fixed rate, and I love how simple and accessible the add-ons are” |
Dojo Go |
Rental: Up to £20/mo 12-month contract Monthly min. charge applies Transaction fees: 0.75%-1.99% + 5p Personalised onboarding |
“Dojo is better for businesses making over £10k+/mo. The contracts are fair for the excellent terminal you get” |
Worldpay Ingenico DX8000 |
Rental: £17.95+/mo 18-month contract Mix of costs Transaction fees: Custom Tailored quote |
“Worldpay is a trusted provider for companies making £250k+/year. It’s not the most cutting-edge platform, though” |
myPOS Go 2 |
Purchase: £39–£229 No monthly fee or lock-in Transaction fees: 1.1%-2.85% + 7p Online sign-up with extra checks |
“myPOS has many additional tools and account features with its new, flexible card machines that work across the EEA” |
Teya PAX A920Pro |
Rental: £0-£29/mo 0- or 12-month contract Transaction fees: 1.29%-1.9% or custom Personalised onboarding |
“Although new in the UK, Teya impressed me with their easy setup and fair plans that suit £30k+/mo turnover businesses” |
Zettle Reader 2 |
Purchase: £29–£249 No monthly fee or lock-in Transaction fee: 1.75% Quick online sign-up |
“Zettle sells the most ergonomic terminals for a small business, but features have stopped developing in the last years” |
Barclaycard Smartpay Touch |
Rental: £15+/mo 12-18 months’ contract £150 setup fee Transaction fee: 1.6% Online sign-up and quote |
“Barclaycard Business is only worth it for existing Barclays customers with a high turnover. The products aren’t the best” |
*Prices exclude VAT.
Best card machines according to our research
We personally test the card machines with specific rating criteria in mind.
The most important criterion for card machines is the product: whether it accepts card payments in person well. We also give higher scores for a wide range of accepted payment methods, long battery life and features beyond the bare essentials.
Apart from the core product, we rate pricing, value-added features (extras), contract conditions, sign-up and transparency, and service in our reviews.
How the card machines compare on these criteria, based on our tests:
Card machine | Product | Fees | Extras | Contract | Sign-up | Service |
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Square | 4.3 | 4.3 | 4.5 | 5 | 4.8 | 3.6 |
Takepayments | 4.4 | 4.1 | 4.2 | 3.7 | 4.4 | 3.8 |
SumUp | 4.2 | 4.6 | 4 | 4.6 | 4.6 | 3.5 |
Dojo | 4.1 | 3.8 | 3.7 | 3.9 | 4 | 4.5 |
Worldpay | 4.4 | 4.1 | 3.8 | 3.6 | 3 | 4 |
myPOS | 4.1 | 3.8 | 4.4 | 4 | 3.2 | 3.5 |
Teya | 4.3 | 4 | 3.7 | 4.1 | 3.8 | 3.6 |
Zettle | 4.2 | 3 .7 | 3.6 | 4.5 | 4.3 | 2.8 |
Barclaycard | 4 | 3.9 | 3.6 | 3.7 | 3.2 | 2.7 |
To save you time, here’s a summary of the best card machines in each area:
Best product: Takepayments and Worldpay offer the best-quality card machines with the most useful accessories included. Takepayments’ terminals come with tactile stickers for better accessibility, whereas Worldpay is very reliable in its service.
Best fees: SumUp has the lowest fees without a contract, starting at 0.99% per transaction if you go for a subscription. Square comes in second with its reasonable rates, very cheap Square Reader and an instant transfer option. Teya has the simplest – yet personalised – pricing structure for a rented card machine.
Best extras: Square and myPOS have the widest range of value-added features to come with a card machine purchase. This includes online payment methods, POS systems, software integrations and much more.
Best contract: Square comes first with its lack of contract lock-in for all products, without complications. Though similarly commitment-free, SumUp requires lock-in for its EPOS and Zettle’s terms are now decided by PayPal who can be unpredictable. Teya’s commitment-free plans are best for a merchant service provider.
Best sign-up and transparency: Square has the most hassle-free sign-up online, though SumUp and Zettle are similarly straightforward and fast without the need to contact sales. But Zettle is now intertwined with PayPal’s infrastructure, whereas SumUp can sometimes sneak in changes like payouts to their business account. Takepayments takes good care of merchants during onboarding, but could make fees more transparent pre-sales.
Best service: Dojo is most successful at offering a personal service, whereas Worldpay comes second in their support performance.
To learn more about why we gave the above scores, scroll down to read about the individual providers.
Company | Contract | Purchase* | Monthly fee* | Transactions |
---|---|---|---|---|
Square | None | £19–£149 | None | 1.75% |
Takepayments | 1-18 months | n/a | £7.50-£25 | Custom |
SumUp | None | £39–£139 | £0-£19 | 1.69% or 0.99%-1.99% |
Dojo | 12 months | n/a | £20 or custom | 0.75%-1.99% + 5p or custom |
Worldpay | 18 months | n/a | £17.95-£23 | Custom |
myPOS | None | £39–£229 | None | 1.1%-2.85% + 7p |
Teya | 1-12 months | n/a | £0-£29 | 1.29%-1.9% or custom |
Zettle | None | £29–£249 | None | 1.75% |
Barclaycard | 12-18 months | n/a | £15-£29 | 1.6% or custom |
Fortunately, card machine contracts are no longer allowed to be more than 18 months, but most of our recommendations have either no or a shorter contract anyway.
New and very small businesses (e.g. single-person traders) are best off with a commitment-free card reader without a monthly fee, if unsure of the long-term success of the business, frequency of payments and transaction volume.
Typically, you get customisable and lower transaction rates with a contract. So even though fees are not transparent on a provider’s website, it’s not necessarily a bad thing as long as the tailored rates are presented clearly and in full when getting a quote.
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Square sells two card machines from its website: app-based Square Reader (recently improved) and freestanding Square Terminal with a touchscreen and receipt printer.
You only need to pay for the card machine upfront and a fixed 1.75% per transaction. There is no monthly fee or contract lock-in.
Square Reader is the smallest, most lightweight card machine on this list, but it does need a Bluetooth connection to the free Point of Sale app on your phone or tablet. It is literally a square-shaped, plastic card machine that’s white all over, but the technology makes it just as reliable as push-button PIN pad machines.
When a transaction is entered in the iOS/Android app, your mobile device communicates with the card reader to accept the tap or chip card. Lacking a keypad, PIN codes are entered on your mobile screen in the POS app, which we didn’t have any trouble with.
The app makes it simple to add items from your product library to the shopping cart or enter a custom amount at checkout, before choosing a payment method.
Credit: MobileTransaction
Frankly, Square Point of Sale has the most POS features out of all the free card machine apps. Specialised till apps for retail, restaurants and professional services are also offered by Square, including add-on subscriptions for customer loyalty, email marketing and team management.
If you prefer a standalone credit card machine, Square Terminal connects directly with a WiFi network. It has a touchscreen with Square Point of Sale features built in – perfect as a portable checkout on your premises.
You can also send e-invoices, accept phone payments and enter card details in the app for 2.5% per transaction. Transactions through Square’s online store, payment links and QR codes cost 1.4% + 25p for UK-issued cards and 2.5% + 25p for all non-UK cards.
Accepted cards
Square accepts contactless cards and mobile wallets, chip and PIN, and chip and signature cards. Apart from the above accepted cards, you can add Clearpay (buy now, pay later solution) as an option in store and online.
Payments are usually deposited in your bank account the working day after each transaction. Immediate payouts are also possible for an added 1% fee per transaction.
Every time I use Square, I notice new features have been added to the payment app or back office account, or the software on the terminal runs smoother. You can tell they take product development seriously.
Emily Sorensen, Senior Editor at MobileTransaction
To get started, you complete an online sign-up form, then order the chosen card machine. It takes a few days to get your bank account verified, but you can start taking payments before that.
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Takepayments is a popular merchant service provider in the UK, with a monthly rolling or 18-month contract. Regardless of your choice of plan, Takepayments is most beneficial with a monthly card turnover of at least £2,000.
Takepaymentsplus | The Easy Deal | |
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Card machine | Mobile touchscreen terminal (PAX A920Pro) | |
Cost (rental) | £25 + VAT/mo | £7.50 + VAT/mo |
Contract | 18 months No setup fee Monthly min. charge from £10 Early termination fee applies |
Monthly contract £150 + VAT setup fee No monthly min. charge Cancel with 30-day notice |
Offer | ||
Transaction fees | 0.3%-2.5% + flat fee 30p refund fee £9 per chargeback |
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Payouts | Next day in bank account (free) |
The most popular plan, Takepaymentsplus, includes the smart POS terminal PAX A920Pro with a large touchscreen, tactile sticker for the visually impaired and built-in SIM card with mobile data.
It has a complete (and easy to use, in our tests) till app that’s ideal as a mobile checkout, with the ability to add a product library and monitor sales by staff members. The package costs £25 + VAT per month and has an 18 months’ contract.
For £7.50 + VAT monthly (Easy Deal) and a £150 + VAT one-off charge, you only get basic payment software on the same terminal so you can accept cards. This doesn’t have a minimum monthly service charge, includes PCI compliance, and only has a contract of 30 days that is cancellable any time with a month’s notice.
Credit: MobileTransaction
If you want a different high-end card machine, Takepayments offers the Ingenico DX8000 terminal that’s black and also has a large touchscreen. We find this better for dirty environments, as marks and stains won’t show easily on its dark exterior.
Transaction fees depend on your average transaction value, turnover and cards accepted, ranging between 0.3%-2.5% + a flat fee. The quoted rates are better if your business usually accepts high transaction values. Fees for refunds and chargebacks also apply.
We’ve always had a positive impression of the Takepayments customer service team. They clearly take a smooth onboarding seriously and will go out of their way to offer the best possible solution for your business.
Emily Sorensen, Senior Editor at MobileTransaction
On an annual plan, we were given the following extra fees.
Firstly, an early cancellation fee equivalent to buying out the contract applies if you do not give an exit notice of two months during the initial term. If you make less than an agreed amount during a month, there’s also a monthly minimum service charge. Monthly or annual fees for PCI-DSS compliance apply.
Accepted cards
Takepayments actually signs you up for two contracts: one for themselves and one for EVO or Elavon that provide your merchant account for card processing. Next-day settlement with EVO is free.
For an additional cost, remote payments can be added, such as pay by link, telephone payments, QR codes for table service, and an online payment gateway for ecommerce. For more extensive POS features, you can opt for a tPOS package with a touchscreen register and EPOS software tailored to your industry.
Signing up requires talking to a Takepayments sales rep, most likely in connection with a physical visit to your premises. After onboarding, you have access to customer support every day within working hours.
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Purchased upfront, SumUp Air is a flat-surfaced card reader that connects with a phone app. For a higher price, the independent SumUp Solo comes with or without the most beautiful, ergonomic receipt printer we’ve tried.
SumUp has the lowest fixed card rate and there is no setup fee or shipping charge. You just pay for your choice of card machine, then a fixed 1.69% fee for chip and contactless payments.
SumUp Air | SumUp Solo | Solo & Printer | |
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Card machine | Card reader connected with app | Standalone touchscreen terminal (WiFi, 4G) | Standalone terminal with receipt printer (WiFi, 4G) |
Price (purchase) | £39 + VAT | £79 + VAT | £139 + VAT |
Website | |||
Transaction fee | Pay-as-you-go: 1.69% SumUp One plan (£19/mo): 0.99%-1.99% |
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Contract | No lock-in, no monthly fee | ||
Payouts | Next day in SumUp Business Account, 2-3 working days in bank account |
The standalone terminal SumUp Solo and Printer is the cheapest card machine with a receipt printer in the UK. It features a black and white touchscreen that’s visible in bright daylight, with basic software for accepting tips, chip and contactless cards. It doesn’t have a product library or much to impress, but we find it effective for simple transactions nonetheless.
The printing cradle doubles as a power bank, ideal for both countertops and on the go. It works with WiFi or 4G, since it has a SIM card built in free of charge.
You can also buy SumUp Solo with just a desktop charging stand. Either way, Solo can be taken out of its cradle or printer and put in your pocket for the most compact setup.
Credit: MobileTransaction
Alternatively, the cheap card reader SumUp Air has been a trusted option for years in the UK. It works with a user-friendly app that has a wide range of features including a product library and cash acceptance.
The app also gives access to payment links, email invoices and a basic online store creator at no monthly cost, just a 2.5% transaction fee. SumUp Virtual Terminal is available for eligible merchants for 2.95% + 25p per transaction.
SumUp accepts mobile wallets and most card brands.
Accepted cards
It normally takes 2-3 working days for payments to reach your bank account, minus the transaction fee, or the new SumUp One subscription transfers funds the next day. You can also receive payouts in the complimentary SumUp Business Account the following day, even on weekends, and spend it with the free Mastercard.
SumUp prioritises ease of use and being able to access features on your phone – even building an (extremely basic) online store is done in SumUp App. Those least techy will appreciate how simple their products are.
Emily Sorensen, Senior Editor at MobileTransaction
It’s quick to sign up on SumUp’s website, after which you can order a card machine. Shipping takes up to a week, which is a bit longer than the other options on this list.
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Dojo is a relatively new product powered by Paymentsense with 12-month card machine contracts followed by a monthly, rolling contract. Merchants with an annual card turnover above £150k can get custom fees.
If you are locked into another card machine contract, Dojo can pay up to £3,000 of the exit fees to your old payment provider.
Dojo Go | ||
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Card machine | Mobile, standalone touchscreen terminal (PAX A920) | |
Cost (rental) | Below £12.5k/mo card turnover: £20 + VAT/mo rental and £10 + VAT platform fee Over £12.5k/mo card turnover: Custom fee |
|
Transaction fees | 0.75%-1.99% + 5p or custom 50p refund fee £28 + VAT per chargeback |
|
Contract | 12 months No setup fee £24.95 monthly min. charge Early termination fee applies |
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Payouts | Next day in bank account (free) | |
Offer |
There’s a monthly rental fee (max. £20 + VAT) for Dojo Go, monthly platform fee (£10 + VAT) for access to the payment platform, and charges for transactions and a few other things.
The plan is best suited for businesses with a consistent sales volume, because you’ll have to pay a minimum of £24.95 per month towards transactions (“monthly minimum service charge”).
Credit: MobileTransaction
Transaction fees depend on the brand and type of card accepted. Consumer debit cards from Visa, Mastercard and Maestro cost only 0.75% + 5p per transaction, while consumer credit cards are 1.2% + 5p. Business, premium and corporate cards cost 1.99% + 5p per transaction. Amex has their own (typically higher) fees that are variable.
Above an annual card turnover of £150k, Dojo customises your rates which may fall between 0.3%-2% plus a fixed authorisation fee.
You get free next-day payouts with Dojo – including Bank Holidays and weekends – which is faster than most payment providers can guarantee.
Accepted cards
The Dojo Go card machine is a PAX A920 model with a large touchscreen and user-friendly interface. It comes with a built-in SIM card for mobile connectivity but works with WiFi. Add to that the long 10-hour battery life and you have a mobile card machine that’s ideal for use anywhere on the road, for table service and many other scenarios. It also integrates with most major POS systems, if you’re not using it on its own.
We found it tedious that you can’t add a description to transactions, though. It’s therefore not suitable for inventory tracking or checking what was sold, but a Dojo app does allow you to check sales figures remotely. Ecommerce integration and payment links are also available for slightly higher transaction fees.
I see small shops, market stalls and cafés using Dojo everywhere in London, so Dojo must be doing something right. My own testing of their terminal showed me it’s a good product, but the software features are quite basic.
Emily Sorensen, Senior Editor at MobileTransaction
A smaller card terminal, Dojo Pocket, is available for table service, but this is only for Dojo Go customers who’s renting the PAX A920 terminal as well.
Overall, Dojo is a great option for staffed businesses that consistently make several thousands of pounds a month and need a quality card machine for most situations. If onboarding goes smoothly, you should be up and running within a week.
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A major credit card processor in the UK, Worldpay continues to be a popular choice for traditional card machines. You can choose to rent a countertop, mobile or portable card machine with a contract of 18 months.
Worldpay can offer a fixed transaction rate (Simplicity plan) for businesses with an annual turnover below £100k in card payments. There is a Custom plan, but this is geared towards businesses with a monthly turnover of at least £20,000.
Worldpay | ||
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Card machines | Countertop (Ingenico Desk 5000), portable or mobile (Axium DX8000) | |
Cost (rental) | £17.95-£23 + VAT/month | |
Transaction fees | Custom, or fixed rates from 1.5% | |
Contract | 18 months No setup fee Monthly min. charge depends on plan Early termination fee applies |
|
Payouts | 1-3 working days to bank account (free) | |
Offer |
Additional fees may apply, like a monthly minimum service charge if you don’t make enough money one month. The Custom fee plan is overall better value than Simplicity, but it’s not available for lower-earning businesses.
To receive a quote on fees, you just need to sign up online and await a callback from a Worldpay consultant. Card machine packages are unique to your business, so it’s not a one-size-fits-all arrangement.
Credit: MobileTransaction
Card machine rental starts at £17.95 + VAT for a standard model (Ingenico Desk/5000), and then you have transaction charges and merchant account fees on top. While SumUp and Square use their own merchant account for card processing, Worldpay gives you a unique merchant account that is better for payments stability.
Beware that Worldpay may not be transparent about all fees, so make sure you get them to explain all the costs and responsibilities involved. For instance, PCI-DSS compliance is required for a cost of £5 + VAT monthly on the Custom plan.
Accepted cards
The contactless card machines are high-quality models by Ingenico. There’s a stationary chip and PIN machine for the countertop (Desk 5000), but the portable and mobile smart POS terminal with a touchscreen (Axium DX8000) is ideal for most merchants. Having tested both, we felt the Axium DX8000 model feels more premium and versatile with its software options, but the physical PIN pad of Desk 5000 may be preferred at the till.
Worldpay accepts most cards, though American Express requires a separate agreement. Next-working day settlement is available.
Worldpay is more traditional in its approach to product development. Although the card machines are high quality, the backend software is still behind when it comes to design and usability.
Emily Sorensen, Senior Editor at MobileTransaction
Email invoicing, an online payment gateway (for ecommerce), virtual terminal for phone payments and payment links have an additional monthly cost.
A great thing about Worldpay is the free phone support 24 hours a day, 7 days a week.
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myPOS is a European payment company that sells card machines with a whole range of extras. This includes an online business account with accompanying prepaid Visa card, online payments and the ability to use the card machine across Europe.
There’s no lock-in contract or ordinarily a monthly fee. That said, a couple of inactivity fees amounting to £45 monthly kick in after 10 months of no transactions, so you do have to cancel the account by then to avoid those charges.
myPOS sells a choice of card machines to meet the needs of any merchant. They all come with a built-in SIM card connecting with the local mobile network anywhere in the UK and EEA to process chip, swipe and contactless card payments.
The lowest-cost option is myPOS Go, which is in fact the cheapest standalone card reader in the UK. The latest version (myPOS Go 2) looks simple, but it exceeds even SumUp in its ability to accept preauthorisation payments and sell mobile top-ups. If you get the bundle that includes a charging and printing dock (£179 + VAT), you can print receipts too. It does not, however, work with WiFi.
Credit: MobileTransaction
myPOS Pro (top) and myPOS Go 2 (bottom) are independent terminals that include a debit card.
myPOS Pro, on the other hand, works with WiFi and network connections like 4G. Featuring all-day battery power and a large touchscreen, its selection of optional apps elevates it from a simple card machine to portable POS system. It comes with a built-in receipt printer too.
Accepted cards
Transaction fees are 1.1% + 7p for domestic or EEA consumer Visa or Mastercard cards, 2.45% + 7p for Amex and 2.85% + 7p for all other debit and credit cards.
Transactions settle automatically in the complimentary business account, whereafter you can manually transfer (or schedule) funds to your bank account for £1.50 per payout. Other charges apply to certain account activities like cross-border transfers and chargebacks.
On paper, myPOS holds great promise with its cross-border account features and highly flexible products. But for UK businesses, it’s not one of the quickest (or cheapest) card machines to get started with.
Emily Sorensen, Senior Editor at MobileTransaction
myPOS’s sign-up process is a bit longer than other pay-as-you-go services, as you’ll need to submit documentation and complete a video identification call. When ordering a card machine, myPOS also adds a £6 shipping charge.
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Previously SaltPay, Teya was launched last year in the UK as a simplified card machine solution for small-to-medium businesses.
It is particularly good for companies with a physical local presence, such as corner shops, cafês, barbers, dry cleaners and independent retailers, because you also get some useful extras to boost the online presence so new customers can find you. We should also highlight that the card machines are only worth the cost with a monthly card turnover above £30k.
Teya | ||
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Card machine | Mobile, standalone touchscreen terminal (PAX A920Pro or Sunmi P2 Pro) | |
Cost | Rental: £14.90-£29 + VAT/mo Lease: From £139 + VAT upfront, no monthly fee |
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Transaction fees | 1.29%-1.9% or custom | |
Contract | Monthly or 12 months No setup fee Immediate cancellation when requested |
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Payouts | Next working day in bank account (free) or Teya Business account (free) | |
Offer |
The main card machine is a PAX A920Pro smart POS terminal with a large touchscreen and receipt printer, a step up from the original PAX A920. It comes with a white desktop holder and lime-coloured silicone casing to protect it from wear and tear. Its complimentary SIM card with unlimited free data enables you to use it straight out of the box, though WiFi can be set up too.
The payment app on the terminal is quite basic, allowing you to enter a transaction amount, add a transaction reference (if relevant) and proceed to accept a chip and PIN card or contactless payment. Some additional functions can be switched on, like tipping, Dynamic Currency Conversion or preauthorisations if you’re a hotel.
Credit: MobileTransaction
Another model has recently been launched too: the Sunmi P2 Pro touchscreen card machine (Teya Pro). This is pricier than PAX A920Pro (Teya Essential), but with better speed, screen resolution and battery performance.
The card machines work on its own or integrated with certain POS systems. If more point of sale features are needed, it’s possible to download the Loyverse POS app on the terminal for a free, portable checkout with a product library.
There’s no direct integration with accounting software, only some basic end-of-day reports and exports of card sales.
When we received the PAX terminal for testing, it was extremely easy to set up. The long-lasting battery comes fully charged and the terminal has clear, simple instructions so it only takes minutes to accept the first card. Teya also likes to meet its merchants in person for onboarding, so the service is good from the start.
Accepted cards
Teya offers three terminal rental plans: Monthly for £19-£29 + VAT per month, Annual for £14.90-£24.90 + VAT per month and Custom with no monthly fee. Only the annual plan has a 12-month contract – the other two require no commitment.
The lease plan Pay Once charges £139-£179 + VAT upfront and no monthly fees. This gives you a terminal lease of 3 years, though you can leave Teya and return the terminal any time.
In fact, no 30- or 60-day termination notice is required on any of Teya’s plans, as seen with other merchant service providers. You just request cancellation, and the contract ends the same day. On the annual plan, you only pay the remaining monthly charges to end it within a year, and other plans cost nothing to cancel.
I found Teya’s card machine extremely easy to set up and use, and the support team is refreshingly honest in its guidance to new merchants.
Emily Sorensen, Senior Editor at MobileTransaction
Merchants typically get a fixed transaction fee for all Visa and Mastercard transactions and higher rate for Amex and Diners Club on most plans. These fees cover PCI-DSS compliance, chargebacks and everything else traditional providers tend to charge extra for. The chip and tap rates even apply to payment links sent from the terminal.
Transactions settle in your bank account the next working day morning, or in the free Teya Business Account with a debit card and 0.5% cash-back on card transactions.
The main downside of Teya is probably its limited support hours, which so far only covers weekday daytime hours, not weekends or evenings. If a terminal breaks down, however, a new one is sent free for the next working day.
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Zettle sells two card machines from its website: Zettle Reader 2 (previously ‘iZettle Reader 2’) and standalone Zettle Terminal.
There’s no setup or shipping charge, monthly fees or contractual commitment, so all you’re paying is the upfront card machine price and a fixed rate of 1.75% per transaction. Refunds are free to process, and there’s no monthly minimum charge.
Zettle Reader | Zettle Terminal | |
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Card machine | Card reader connected with mobile app | Standalone touchscreen terminal (WiFi, 4G) |
Price (purchase) | First one: £29 + VAT Extras: £59 + VAT |
Without barcode scanner: £149 + VAT With barcode scanner or printer: £199 + VAT With barcode scanner + printer: £249 + VAT |
Transaction fee | 1.75% | |
Contract | No lock-in, no monthly fee | |
Payouts | 1-2 working days in bank account |
The tamper-proof Zettle Reader comes in black or white, with a simple push-button keypad and display asking the customer to add a tip (if relevant) or enter their PIN. You have to keep the card payment machine connected, via Bluetooth, to a smartphone or tablet with the Zettle Go POS app to take payments.
The Zettle app is user-friendly with important POS features for most businesses. We found it extremely efficient for straightforward payments when testing it, but it is likewise too basic for complicated product ranges.
Credit: MobileTransaction
Zettle Reader and its box contents that we unpacked.
Alternatively, you can opt for the latest card machine that feels like a smartphone: Zettle Terminal (£149 + VAT). It works without a phone or tablet, and features a touchscreen with Zettle’s free POS app installed. The built-in SIM card connects directly with 4G if not using WiFi, and you can get it with a built-in barcode scanner (£199 + VAT) or receipt printer attachment.
Credit: MobileTransaction
Zettle Terminal in the optional printing-and-charging dock.
If you need to charge clients remotely, you can send payment links so the customer can pay on their phone. These key-in transactions cost 2.5%.
Accepted cards
Zettle accepts many card brands – whether contactless or chip and PIN – for the same fixed percentage even for foreign and premium cards. Payments are credited to your bank account within 1-2 working days, minus the transaction fee.
Signing up is straightforward: on Zettle’s website, you just fill in some details about your business and bank account. They will verify your identity and perform a credit check to ensure everything is in order. In most cases, you are accepted straight away and can order the contactless payment machine immediately.
Zettle’s card readers are still among the best in terms of quality and how easy it is to use them, but since PayPal’s takeover of the company, the products have not really been improved.
Emily Sorensen, Senior Editor at MobileTransaction
While Zettle used to be the leading card reader company in the UK, it has had to give way to Square and SumUp competing in the same segments. The two latter has added more functionality in recent years, and SumUp’s transaction fee is the best in market for new businesses.
We’ve also noticed a clear rebrand towards PayPal (Zettle’s owner), with features removed and terms shared between the brands. In other words, Zettle might eventually be just ‘PayPal’ with a far less attractive product than Zettle was in its heyday.
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Cons:
Barclaycard Business is one of the UK’s biggest credit card processors (competing with Worldpay). Many of its card machine contracts are sold through independent sales organisations, but you can also set up a merchant account and rent card payment machines directly from Barclaycard.
Barclaycard Business | ||
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Card machines | Countertop, portable and mobile models | |
Cost (rental) | £15-£29 + VAT/month | |
Transaction fees | 1.6% fixed rate, or custom fees Fees apply to refunds and chargebacks |
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Contract | 12 or 18 months £150 setup fee Monthly min. charge applies £115 + VAT early termination fee |
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Payouts | 1-7 working days in bank account (free) |
Barclaycard offers a range of card machines for portable, stationary and mobile use. They can be integrated with many POS systems or used on their own.
A contract for a mobile Ingenico Move 5000 terminal is 18 months long for a £15 + VAT monthly rental fee. Their recently-launched Smartpay Touch (PAX A920 terminal) with built-in POS features costs £29 + VAT per month to rent on a 12-month contract.
On top of this, you get a merchant account with separate, ongoing costs.
Businesses with a card turnover of less than £200k per year pay a fixed rate of 1.6% for any card accepted. For those with a higher turnover, rates will be tailored and depend on the type of card, transaction value and sales volume.
A monthly minimum service charge may apply when your turnover does not reach an agreed threshold.
The only way to know about all costs is to ask the bank. Only existing, high-volume Barclays merchants can get lower, custom rates. The application process is a bit stricter than others, since your borrowing history and financial circumstances are assessed. This means new or financially risky businesses may be rejected.
Accepted cards
The sales reps are not pushy like many merchant service providers, but new account holders need to stomach a £150 setup fee and accept an early termination fee of £115 + VAT at least (which is actually lower than most providers’ exit fees). Other fees for PCI-DSS compliance, refunds, chargebacks and more apply.
You can accept online payments through Barclaycard’s payment gateway and mail order and telephone (MOTO) payments through their virtual terminal, but these incur separate costs.
Barclaycard is still used by many businesses, but the bank has been slow to take their software into the 21st century. For example, they still promote a card reader with a very outdated app.
Emily Sorensen, Senior Editor at MobileTransaction
A standard agreement includes acceptance of Visa, Mastercard, Diners Club and Discover whereas American Express requires an additional agreement. Settlement takes up to 7 working days with a non-Barclays bank account or 1-3 working days with a Barclays account.
Up-and-coming alternatives
Sometimes, the best card reader the one designed for your business account.
We considered including Revolut Reader and Tide Card Reader on our shortlist above, but we’re not convinced that the products deserve our full approval yet. Let’s have a brief look at them.
Revolut Reader – low domestic rate, good business account
The black and white card reader from Revolut (£49 + VAT) connects wirelessly with the Revolut Business app. Our experience of testing it has been mixed, with bugs and slow customer support to begin with, but it’s gradually improved.
For example, more point of sale (POS) features have been added to the app, but it took me some time to get used to finding the card reader function when I needed it. This was complicated by Revolut withdrawing the function repeatedly, asking me to resubmit proof of my business. So I’d say Revolut Reader probably works best if you’re using it often enough to get used to it.
Revolut Reader
Pros:
- Low card rate for domestic consumer cards (0.8% + 2p)
- Convenient for impromptu payments through the Revolut Business app
Cons:
- Only works with a Revolut Business Account
- Design and build feel a bit cheap, with a visibly pixellated screen
- Payment flow feels a bit tedious (unless Revolut POS is used)
- If not used actively, you might have to verify the account repeatedly
Tide Card Reader – most affordable standalone terminals
Tide offers two freestanding card terminals (though each business is only allowed to purchase one): a small, smartphone-like card reader with very basic payment features (from £89 + VAT), and a larger touchscreen terminal with receipt printing and more software features (from £99 + VAT).
Our experience is that the product is still under development with important limitations, so it’s only worth considering as a Tide account holder.
Tide Card Readers
Pros:
- The card machines are quite cheap for standalone models
- Low fixed transaction rate (1.5%)
- Free SIM for mobile connectivity included
Cons:
- Only works with Tide Business Account
- Only 4 months’ warranty
- Processing refunds has to be done by a Tide employee
- Can only own one terminal
Types of terminals
Listing merchant service providers is not always helpful when you have a particular type of card machine in mind, irrespective of brand.
So let’s look at what type of payment terminals we have, to have a better idea of which are suitable for your needs. We consider these the key aspects:
- Is it freestanding? This refers to whether it works on its own, without connecting with an external POS system or mobile device app.
- Does it connect with WiFi? If it does, it is basically wireless, portable and suitable for carrying around premises with a secure WiFi network.
- Does it connect with 4G? If it does, it is classed as a mobile card terminal. This typically comes with its own SIM card with data included.
- Does it print receipts? Most card machines can send email or text receipts, but not all have a receipt printer built in or attached.
Card readers linked with a mobile device
Let’s start with the card readers that don’t work on their own:
Card reader | Standalone | WiFi | 4G | Printer |
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Square Reader | No | Via mobile device | Via mobile device | Integrations available |
SumUp Air | No | Via mobile device | Via mobile device | Integrations available |
Zettle Reader | No | Via mobile device | Via mobile device | Integrations available |
Square Reader, SumUp Air and Zettle Reader are operated through a phone/tablet app wirelessly linked to the card reader via Bluetooth. They do not accept cards independently. This makes them cheaper, with the added value of a free app that works as a portable POS system.
As a downside, you’ll need a stable Bluetooth connection to pair a phone with the card reader. We know some users (not all) of Zettle Reader and SumUp Air have frequently had to reconnect with the phone to take a card payment, which can be awkward when customers are waiting.
Independent, receipt-printing terminals (purchase less than £200)
In contrast, myPOS Go 2, SumUp Solo and Zettle Terminal are freestanding terminals purchased with or without a receipt printer attachment. The SumUp and myPOS printers double as a mobile power bank, whereas Zettle’s has to be plugged in to charge the card reader and printer.
Card machine | Standalone | WiFi | 4G | Printer |
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myPOS Go 2 | Yes | Yes | Yes | Yes, with attachment |
SumUp Solo | Yes | Yes | Yes | Yes, with attachment |
Zettle Terminal | Yes | Yes | Yes | Yes, with attachment |
Square Terminal | Yes | Yes | No | Yes, built in |
The cheapest independent card reader is myPOS Go 2, but the optional receipt printer bumps up the price considerably.
Square Terminal is the odd one out, because it comes with a receipt printer built in, so no additional attachment is required. Unfortunately, it doesn’t work with mobile networks so you can only use it around fixed premises with a secured WiFi network.
PAX A920 touchscreen terminal (rental or lease)
Of the more sophisticated touchscreen terminals, PAX A920 is a recurring model offered by Takepayments, Dojo, Teya and Barclaycard. This is a popular terminal with a receipt printer, adaptable POS features, WiFi and mobile connectivity.
Over the recent year, an upgraded version is offered instead by some (not all) of the providers: PAX A920Pro.
PAX A920 | Pro? | Standalone | WiFi | 4G | Printer |
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Takepayments | Yes | Yes | Yes | Yes | Yes, built in |
Teya | Yes | Yes | Yes | Yes | Yes, built in |
Dojo Go | No | Yes | Yes | Yes | Yes, built in |
Barclaycard | No | Yes | Yes | Yes | Yes, built in |
The real difference between the providers is the software installed on PAX A920. Every solution comes with its own app that varies in complexity, but they all take card payments anywhere.
Takepaymentsplus and Barclaycard Smartpay Plus include the most advanced on-screen POS features with a product library, whereas Takepayments Easy Deal, Teya and Dojo Go only really take card payments with a basic or no optional transaction description.
Other high-end card machines (for rental or purchase over £200)
What about other high-end terminals? The more sophisticated model, myPOS Pro, rivals PAX A920. It has a receipt printer and lots of optional apps for e.g. selling mobile top-ups and gift cards.
Card machine | Type | WiFi | 4G | Printer |
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Takepayments Ingenico Axium DX8000 | Mobile, touchscreen, independent, optional till integration | Yes | Yes | Yes, built in |
Worldpay Ingenico Axium DX8000 | Mobile, touchscreen, independent, optional till integration | Yes | Yes | Yes, built in |
Worldpay Ingenico Desk 5000 | Stationary, with cable, push-button, optional till integration | Yes | Yes | Yes, built in |
myPOS Pro | Mobile, touchscreen, independent | Yes | Yes | Yes, built in |
Barclaycard Ingenico Move 5000 | Mobile, push-button, independent | Yes | Yes | Yes, built in |
Worldpay offers its own touchscreen terminal: Axium DX8000, which is the same as Takepayments’ DX8000 terminal. It has a simple payment app for contactless and chip and PIN acceptance, but the model – along with its Ingenico Desk 5000 – also integrates with POS systems.
Barclaycard offers the cheapest push-button card machine: Ingenico Move 5000. But we’re noticing payment providers phasing out push-button models in favour of portable touchscreen terminals such as PAX A920, so Ingenico Move (or Desk) 5000 may not be around for much longer.
Summary of solutions:
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